Employee Relations Manager - Letshego Botswana

Closing Date: 
Friday, September 1, 2023
Location of the Job: 
Gaborone, Botswana

A job vacancy has arisen within the LFS tenable in Gaborone for the above-mentioned position.

 

Position Requirements

       Education
  • Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree would be an added advantage

 

 Experience

  • At least 5 years of relevant experience in employee relations within the financial services industry
  • Previous experience in conducting investigations and conflict resolution.

 

Certifications

 

Knowledge
  • Strong knowledge of labour laws, regulations, and Human Resource Management best practices
  • Knowledge of labour legislation with the region
  • Knowledge of human capital management processes and procedures
  •  

Skills
  • Exceptional negotiation and mediation skills
  • Excellent written and verbal communication
  • Proven ability to handle sensitive and confidential information with discretion.
  • Conflict resolution skills
  • Detail-oriented with strong analytical and problem-solving abilities.
  • Proficiency in HRIS software and Microsoft Office Suite

 

Main Purpose (Why does the job exist)

 

To develop and foster a fair, respectful, harmonious employee relations environment enabling people to contribute their best as well as to develop, deliver, and maintain a business-focused employee relations strategy that meets the needs of the Company.

 

Critical Deliverables /Core Accountabilities and Responsibilities

  • Design, develop, and execute effective employee relations strategies that promote a harmonious workplace, aligning with the company’s values and objectives.
  • Serve as the primary point of contact for resolving complex employee issues, disputes, and conflicts, ensuring fair treatment and adherence to policies and regulations.
  • Initiate and recommend employee relations policies and procedures in accordance with the Group’s strategy, national laws and relevant ILO legislation to ensure cordial employee relations and compliance with legislation.
  • Facilitate discussions and mediate between employees and management, offering guidance and solutions to address interpersonal conflicts, performance issues, and other concerns.
  • Provides technical and professional advice to line management and employees during grievance and disciplinary hearings to ensure compliance with labour law, company policies and procedures and fair.
  • Assist in performance improvement plans, offering advice and recommendations to enhance employee performance, engagement, and growth.
  • Develop and deliver training programs on employee relations topics, including disciplinary & grievance handling, conflict resolution.
  • Analyse employee relations trends, metrics, and feedback to identify patterns, recommend improvements, and proactively address potential issues.
  • Stay current with labor laws and regulations, ensuring the organization’s policies and practices are up-to-date and in compliance.
  • Develop effective communication strategies to keep employees informed about People and culture policies, changes, and initiatives.

 

Key Performance Indicators

  • Harmonies employer-employee relationship
  • Resolved grievances
  • Adherence to company policies and procedures
  • Compliance with statutory laws
  • Employee Health and Safety
  • Employee Engagement
  • Dispute management

 

Complexity of the Role

  • Multi-cultural awareness and the ability to interact with a wide range of differing levels of staff.
  • Ability to work and collaborate with team members in different geographical locations.

 

Closing date for applications:

01 September 2023

Apply to (email address):

LFSB.Recruitment@letshego.com

Standard Disclaimer:

Only shortlisted candidates will be contacted