A job vacancy has arisen within the LFSB tenable for the above-mentioned position reporting to the New Business Manager, the details of the role are outlined below:

Purpose of the Job:

The purpose of the job is to ensure the following:

To grow and retain a portfolio of high value commercial relationships by performing a proactive, mobile, value adding financial partnership role, ensuring that close personal attention is given to providing a full array of customized financial solutions and services tailored to meet the growth needs and potential of the portfolio.

Key Accountabilities:

Profitable Growth in Sales

•  Providing advice on, promoting, selling and structuring of financial solutions customized to best meet the financial needs of Micro & Small customers
• Selling includes acquiring and opening new  business accounts on a face-to face basis, as well as
• Cross-selling additional value added solutions to the existing portfolio to assist clients in growing their businesses
• Identifying and taking ownership of sales leads generated for associate Group company stakeholders e.g. Consumer Lending; Banc assurance (where available) etc. to ensure a quick and knowledgeable response
• Mining and analysing customer data to identify and plan for expansion and/or additional business opportunities
• Developing and implementing a client-calling schedule to visit all clients in the portfolio

Customer Service Quality and Efficiency

• Providing a central advisory/information/ query handling service point for the portfolio
• Performing a proactive liaison role between customers and back office service fulfilment and credit functions
• Interacting frequently and closely with all clients to analyze and establish ongoing needs and to assist clients to better understand their financial requirements
• Accurately and efficiently processing customer mandates/ documentation requirements for financial facilities

Lending Support and Risk Management

• ​Planning and implementing annual credit reviews for the portfolio
• Explaining and structuring/ customizing credit loan facility options, parameters and qualifying criteria
• Supporting customers in the completion of credit application information requirements e.g. balance sheets, financial statements and management accounts
• Notifying customers regarding the approval/ decline of credit loan facilities
• Exploring alternative solutions in the event of declines from Credit.

Knowledge and Experience Required of Job Holder:

• A Diploma/Degree in any business
• At least 5 years working experience in a financial Institution
• Good negotiation skills
• Demonstrated integrity and ethical standards
• Professional demeanor
• Technical expertise and knowledge of financial products
• Effective listening, communication (verbal and written), and negotiating skills

Interested employees should forward their applications accompanied by Curriculum Vitae to the provided email address.