Tellers X2 (Head Office & Katutura)
Closing Date:
Thursday, August 31, 2017
Location of the Job:
Namibia
Reference Number:
Nam 25/8/17-004
Purpose of the job
To create a unique client experience by attending to enquiries and teller related transactions, client queries, banking requirements, the needs of clients and refer cross sell opportunities while mitigating risk and contribute to branch objectives.
Reporting to – Branch Supervisors
To create a unique client experience by attending to enquiries and teller related transactions, client queries, banking requirements, the needs of clients and refer cross sell opportunities while mitigating risk and contribute to branch objectives.
Key Accountabilities:
Responsible for Withdrawals, Deposits and Transfers
Bookings in and out of cash from Senior Teller
Daily checking of cash accounts
Balancing of daily cash and secure branch stock holding (e.g. cards)
Enable processing of inter-bank transfers by preparing all transactional documents and originals
Ensure an understanding of client's needs by providing world class service to clients by greeting, listening and asking questions
Provide sales leads and enable cross-selling (without advising) of products by identifying, making suggestions, and referring to the relevant department for action.
Abilities Requirements:
Customer Service orientation
Retention and expansion of client base
Client satisfaction/client quality service
Cross selling
Good administrative skills
Good interpersonal and communication skills
Computer skills
Must be accurate
Honest with no criminal record
Education, Knowledge and Experience Requirements:
The applicant must have Grade 12 (25 points) original certified.
A Diploma in banking/banking related field will be an advantage.
Must have at least 1-2 years general banking experience as well as Teller experience.
Applicant will be required to work on Saturdays.
Code of Conduct
Apply: