A job vacancy has arisen within the LFSB tenable in Jwaneng for the above-mentioned position reporting to the Solution Business Development Manager, Lobatse the details of the role are outlined below:

Purpose of the Job:

•  Identify possible sales opportunities and generate new business for Letshego
• Oversee the branch or Satellite

Key Accountabilities: 

• Maintain set branch targets monthly.
• Retain clients.
• Plan and conduct a local CSI initiative consistent with regional CSI budgets.
• Engage employers on a quarterly basis through official functions and ceremonies that allow broader networking.
• Monitors and analyses competitor activities to assess threats.
• Identifies and organises training, planned maintenance and other services, helping customers use the products more productively.
• Develops a deep understanding of the technical and business challenges that branch face, then identifies opportunities to increase sales of related products and services.
• Ensure that the Jwaneng branch adheres and maintains the Letshego standard for branch look and feel.
• Collect feedback from all customers during the tenure of the annual sales promotion regarding service delivery at the Jwaneng branch.
• Post adequate manpower within the branch to efficiently serve customers that come into contact with the branch.
• Address and resolve all queries, and escalate to the SBDM those outside the mandate of the branch

Key Performance measures

• Sales and financial targets as per KPA scorecard:
• Portfolio profitability measured by contribution
• Number and quality of leads written
• Customer satisfaction index
• Customer retention
• Risk: Quality of business measured by % non-performing loans (joint accountability with Credit)
• Quality of call reports and annual reviews
• Competence rating
• Build a capacity planning to meet the demand during off peak and non-peak periods
• Improve Sales Capturing Process in order to achieve efficient processing standard and allow segregation of duties.

Knowledge and Experience Required of Job Holder:

• A Diploma/Degree in any business
• At least 5 years working experience in a financial Institution
• Good negotiation skills
• Demonstrated integrity and ethical standards
• Professional demeanor
• Technical expertise and knowledge of financial products

Interested employees should forward their applications accompanied by Curriculum Vitae to the provided email address.